To resolve your payment issue, please follow these troubleshooting steps:

1. Clear your browser's cache and cookies, and then try the transaction again.

2. If the problem persists, we recommend contacting your bank to verify if there are any issues with your account or if they are blocking the transaction for security reasons.

3. Additionally, please ensure that both you and your card issuer are located in one of our supported countries, regions, or territories.

You can find a list of our supported locations on our website.

If you have already tried these steps and are still experiencing issues, please reach out to us for further assistance. You can contact us by visiting support.pixfuture.com, selecting "Billing," and submitting a ticket. We will do our best to respond to your inquiry as soon as possible.