Younet enables you to build a powerful AI phone assistant agent that can answer calls, book appointments, and create email requests—all accessible through a dedicated voice phone line. Here’s how you can set up and use these features for your business or service.
Step 1: Create Your AI Phone Assistant Agent
- Sign Up and Access the Platform:
Go to younet.ai and log in or create a new account.
- Start the Agent Creation Process:
Navigate to the Agent section, open the AI Agents List, and select Create Agent.
- Define Your Agent’s Role and Capabilities:
Fill in the required fields for your agent, such as name, role (e.g., phone assistant), purpose, and any rules or limitations.
- Train Your Agent:
Add knowledge using text data, Q&A, documents, or email conversations to ensure your agent can answer common questions and handle requests.
- Activate Phone Agent:
Go to Share, then Phone Agent, and choose a desired voice, phone number and activate the subscription.
Step 2: Enable Appointment Booking via Calendar
- Connect Your Calendar:
In the Younet platform, click the arrow in the chat input area and select Connected Apps.
- Activate Calendar Integration:
Choose your calendar provider (such as Google Calendar) and follow the prompts to connect your account.
- Enable Calendar Functions:
Activate features like viewing calendar events, creating new appointments, updating, or deleting events. This allows your AI agent to check availability and book appointments directly during a phone call.
Step 3: Enable Email Requests via Connected Apps
- Activate Send Email Function:
In the Connected Apps section, enable the Send Email function. This allows your AI agent to send email requests or confirmations on your behalf.
- Configure Email Triggers:
Set up instructions for your agent to send emails when a caller requests information, needs a follow-up, or wants to file a support ticket.
Step 4: Purchase and Connect a Voice Phone Line
- Buy a Phone Line from Younet:
Through the Younet platform, you can purchase a dedicated phone number for your AI agent. This number will route calls directly to your AI assistant.
- Connect the Phone Line to Your Agent:
Assign the purchased phone number to your AI agent in the platform settings. All incoming calls will now be handled by your AI assistant.
All Features Accessible by Voice
Once set up, your AI phone assistant can answer calls, provide information, book appointments using your connected calendar, and send emails—all through natural voice interaction. This creates a seamless, automated experience for your callers.
Visit younet.ai to get started or contact our team for more information about AI phone assistant solutions.